Emergency?
Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376.
Delay in payment processing affecting some Manitoba Hydro customers
Since April 5, there is a delay in payments being applied to customer accounts. It is a third-party payment processing issue we are working hard to resolve this as quickly as possible.
If your account was affected, check out this blog article for more information.
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You will need your:
- Manitoba Hydro account number;
- service address;
- primary phone number.
Contact hours:
Monday to Friday from 8 a.m. to 6 p.m.
- Phone 204-480-5900;
- Toll-free 1-888-624-9376;
- TTY 204-360-6154;
- TTY toll-free 1-855-287-6809.
360 Portage Avenue
Winnipeg, MB
Canada R3C 0G8
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Save time by managing your account online
Your online account provides 24/7 access to a variety of self-service features. Manage your account online through our website or by downloading the Manitoba Hydro app.